Welcome to ZAZZ! Here’s everything you need to know about our policies and procedures. Not the most exciting stuff, we admit, but if you have questions, you should find the answers here. Also check out our FAQ page for further info on anything from what to wear to class to where to find parking.
For ongoing classes:
Note that we cannot always answer the phone, especially during evening hours when classes are in session. Be sure to leave a message and we will get back to you as soon as possible.
For parties & private lessons:
If you “late cancel” less than 48 hours before or simply don’t show up (“no-show”), you automatically forfeit your payment. Likewise, if you cancel or miss classes after a series has started, you forfeit the remainder of those sessions.
We try our best not to cancel classes or camps, but cannot guarantee that a particular class or instructor will remain on the schedule at a particular time.
All ZAZZ services are non-refundable.
We strive to maintain a positive, respectful environment where students of all backgrounds, experience levels, races, genders, sexual orientations and nationalities can feel comfortable. To that end, we do not tolerate disruptive or aggressive behavior from anyone — instructors or students. If you experience something that doesn’t feel right, let us know immediately so we can help. You can always email us if you’re uncomfortable bringing something up in person.
Be considerate to your fellow students by wearing appropriate clothing, taking care of personal hygiene, picking up after yourself and being polite.
For many students, coming to class is an escape, a chance to focus on nothing but movement for one small part of the day. Respect that by also giving your full attention to your instructor and minimizing class disruptions.
To keep our everyone safe, we have implemented the following policies:
This notice discloses the privacy practices for ZAZZ and applies solely to information collected by this website. Read on to learn:
We are the sole owners of any information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact. We will not sell or rent this information to anyone.
We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.
You may opt out of future contact from us at any time by contacting us via the email address or phone number on our website. You can also contact us to:
You may also opt out of our digital newsletters at any time by clicking the “unsubscribe” button at the bottom of those emails.
When you submit sensitive information via the website, we take precautions to protect that both online and offline. Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the web address bar.
In addition to using encryption to protect sensitive information transmitted online, we are also careful to limit who has access to this information. Only members of our team who need personally identifiable information to perform a specific job related to your account are granted access to this data.